AODA Customer Service & IASR Video Program

AODA Video DVD Program

  • AODA 30-Minute Video
  • Substantial Fully-Scripted Leader Guide
  • Reproducible Participant Guide 
    (Word format)
  • Professional PowerPoint Presentation
  • Real-life Case Studies
  • Sample Policies and Risk Assessment Survey
  • Final Quiz and Quiz Answer Key
  • Glossary and Additional Resources
  • AODA Training Certificate Template

Buy Now for $599.99


Play Video

Streaming Option Also Available

With our AODA 30-minute Video Kit, you receive:

Accessibility Standards for Customer Service:
  • 15-minute video DVD
  • Substantial Leader Guide (Word format)
  • Reproducible Participant Guide (Word format)
  • Professional PowerPoint Presentation
  • Well-crafted AODA Customer Service Policy (Word format)
  • Quiz and Quiz Answer Key
  • Certificate of Completion
  • Scheduling Sheet to track your learners

Integrated Accessibility Standards Regulation (IASR)
  • 15-minute video DVD
  • Substantial Leader Guide (Word format)
  • Reproducible Participant Guide (Word format)
  • Professional PowerPoint Presentation (General Requirements; Information & Communications Standards; Transportation Standards; Employment Standards; and Design of Public Spaces)
  • Human Rights Reference Tool (HTML & Word format)
  • Well-crafted AODA-IASR Policy (Word format)
  • Randomized testing based on the video and course content is provided in this training kit, with three separate quiz versions to provide workshop leaders with the option for refreshing the quiz
  • Certificate of Completion
  • Scheduling Sheet to track your learners

Additional Methods of Delivery ● USB Flash Drive ● MP4 ● SCORM 1.2 ● Online Access with Tracking & Certificate of Completion (Individual/Group Log-ins for one or more Compliance Programs)

For special pricing, please call 1.888.552.1155.


Your Way!

HR Proactive Inc. offers several options
to train your workers quickly, easily
and cost-effectively.

Hosted LMS

Your own branded
Training Portal

MP4 Download

Master License to upload to your LMS

Streaming Service

Streaming Service Portal with offline options


For 5-100+ Participants. Virtual Custom Meetings

DVD Video

DVD video for presentation at your company workshop

SCORM Package

SCORM Package to upload to your LMS

HR Proactive Inc. is
here to assist you
with your company's
training needs.

Contact us today.
We can help.

1 (888) 552-1155


“The AODA & Bill 168 materials prepared by HR Proactive have been a brilliant resource utilized in advising our management clients on training their workforce.”

Leanne E. Standryk
Labour and Employment Law
Lancaster, Brooks & Welch LLP
St. Catharines, Ontario

Popular AODA Video DVD Program Bundles

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AODA + Bill 168

2-DVD Bundle

HR Proactive has bundled our Bill 168 + AODA Customer Service video DVD kits so that you can easily meet your compliance requirements under the law. The built-in quiz in each DVD training module ensures your employees understand the concepts related to Harassment & Violence in the Workplace, and serving people with disabilities.


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AODA + Respect & Civility

2-DVD Bundle

With HR Proactive’s Bill 168 + Respect & Civility video DVD kit bundle, you can easily train your employees on the concepts related to a respectful and civil workplace. The quizzes will test your employees’ understanding of the legal responsibilities under Bill 168. By practicing respectful and civil behaviour in the workplace, the majority of harassment complaints can be avoided!



AODA + Bill 168 + WHMIS GHS

3-DVD Bundle

HR Proactive’s popular Bill 168 + WHMIS + AODA  video DVD kit bundle is everything you need to train seasoned employees and new hires with ease and confidence while meeting your compliance requirements. There are quizzes that test your employees’ understanding of the concepts related to harassment & violence (Bill 168), WHMIS (workplace hazards), and providing service to members of the public with disabilities (AODA).


Contact HR Proactive Inc.

Phone: 1 (888) 552-1155
If you have any questions or have a custom request, give us a call and talk to one of our experts.
Virtual Training also available.