AODA – Accessibility Awareness Training

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HR Proactive Inc. has been helping employers in Ontario and throughout Canada create and maintain respectful workplaces since 1997. At HR Proactive Inc., we provide training in a format that best suits your company’s needs. Does your company have a Learning Management System (LMS)? Our AODA – Customer Service & Integrated Accessibility Standards Regulation Training video can be purchased in an MP4 file format for uploading to your Learning Management System.

This course has been written by subject-matter specialists for employees to participate in training that will help them better recognize, respond to, and protect themselves against all types of accessibility issues and avoid complaints.

The goal of this training is to raise employees’ awareness with respect to key issues related to the topic of workplace accessibility.

Learning Objectives:

  • Summarize the Accessibility for Ontarians with Disabilities Act (AODA).
  • Appreciate the many types of disabilities and the challenges they pose.
  • Understand your role and your company’s role in providing accessible customer service.
  • Interact effectively with persons with disabilities.
  • Techniques that can help increase awareness of the Accessibility for Ontarians with Disabilities Act (AODA) and Integrated Accessibility Standards Regulation (IASR) general requirements in relation to the Ontario Human Rights Code (the Code).
  • Requirements of companies under the IASR.
  • How to comply with disability requirements as defined in the Code


Your Way!

HR Proactive Inc. offers several options to train employees quickly, easily and cost-effectively.

Your own branded Training Platform

SCORM Package

SCORM Package to upload to your LMS

Streaming Service

Streaming Service Platform with offline options

Virtual Training

For 5-100+ Participants. Virtual Custom Meetings

HR Proactive Inc. is here to assist you with your company's training needs.

Contact us today. We can help.

1 (888) 552-1155

Topics covered in our AODA – Customer Service and IASR & the Human Rights Code Training include:

  • Why Accessibility is a good thing
  • Responsibilities and Liabilities
  • Definition of the Workplace
  • Definition of Disability
  • What are Barriers?
  • What does Accessibility look like?
  • Serving People with Disabilities
  • Support for People with Disabilities
  • Understanding the Universal Symbols of Accessibility
  • And much more!…

With our AODA video MP4 file,
you also receive:

  • Substantial Leader Guide
    (Word Format)
  • Reproducible Participant Guide
    (Word Format)
  • Professional PowerPoint Presentation(s)
  • Well-crafted Workplace Accessibility Standard Policies (Word format)
  • Quiz and Quiz Key
  • Reproducible Certificate of Completion
  • Scheduling Sheet to Track Your Learners
We can help you today
to maintain a safe and healthy workplace!

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